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By John Critchley November 17, 2025
Mutual banks segment by demographics but ignore the one distinction that predicts behaviour: net depositor vs net borrower. Here's why market-role segmentation creates competitive advantage.
By John Critchley July 25, 2025
Exploring the strategic implications of APRA's three-tier framework announcement
By John Critchley April 13, 2025
Australia's mutual banking sector continues to consolidate, but is "bigger always better"? Our analysis reveals a more nuanced relationship between scale and sustainability. While financial thresholds matter, we think mid-sized mutuals ($2-10B) may be better able to balance operational efficiency with authentic member connection, avoiding both sub-scale challenges and the dilution of purpose that can accompany greater size. For mutual bank leaders, the strategic question isn't simply "How small is big enough?" but "What combination of scale, leadership, and strategic positioning enables sustainable member impact?"